FAQ Category

FAQ

  • Q How about the installation and start-up?

    A Technician will be assigned to coordinate installation, commissioning and training, cost for flight ticket, suitable accommodation, visa cost and labor cost will be covered by buyer. 
  • Q Do you have some videos to show the line producing?

    A Yes, we can provide some videos for reference.
  • Q If you will test all machines before delivery?

    A Yes, we have 100% test before delivery.
  • Q Can you produce according to the samples?

    A Yes, we can manufacture mould by your samples or 3D drawings.
  • Q How long is the Warranty period? 

    A 12 months limited warranty starting from date of shipping excluding wear parts. 
  • Q How about the delivery time?

    A Normally, 45-60 days after receipt of advance payment and confirmed drawings. The specific delivery time depends on the items and the quantity of your order.
  • Q What is your terms of delivery?

    A EXW, FOB, CIF.
  • Q What is your terms of payment?

    A 50% advance payment by T/T upon signing the contract, and 50% balance payment covered by T/T before delivery. If you need, we'll show you the photos of the machines before you pay the balance. Other payment terms can also be negotiated.
About Us
Xindeng Industrial development area,fuyang,Hangzhou city,Zhejiang province,China
Contact Us
Copyright © Hangzhou Fangyuan Plastics Machinery.Ltd.All rights reserved.